How to Guide; Set up Office 365 on an iPhone or iPad

We often have clients asking how to connect their Office 365 service using an IOs device, so we wanted to create a guide that would show you step by step the easiest way to do this.

Screenshots were originally taken on an IOs 7 device but the steps should still be similar for IOs 8 and 6.

  • Open Settings
  • Select Mail – Contacts – Calendars, then select Add Account near the top right-hand-column.


  • Select Exchange


  • On the account setup screen, enter the following for each field

Email: –

  • Service Account: Enter the primary address of your Service account which will take one of the following forms:
  • Password: Enter the password for the account being configured.
  • Description: Give the account any name you’d like, such as Office 365.


  • Select Next.
  • Enter the following information (Email and Description should have auto-filled with the previously supplied information):
  • Server:
  • Username:
    • Service Account: Enter
    • Password: Enter the password for your account being configured


  • Click Done/Next
  • You will then be directed to the enabled account applications page now. Select  what you would like enabled.


  • Select Save
  • Select the new account from your list of accounts. This will be listed as the description you chose for it.
  • Select Mail Days to Sync and set it to No Limit if you would like all of the mail in your inbox to be synced to your device.
  • mail_days_to_sync_2

Now your setup is complete and your email and calendar information will all be available within the appropriate apps.


Lucidica provides London based IT support for businesses