If you are considering choosing business broadband for your small business, then it’s simply a case of weighing up the cost of a business package against the pros and cons associated with having a home or broadband package.
If you rarely use the internet for your business and do nothing more than send the odd e-mail and look online occasionally, then it’s probably of no importance. If, however, like most businesses, you are relying on the net more and more for your trade, then it’s definitely time to look a little closer at your options.
Some of the differences between a home and business package
- Technical support: Most of us at one time or another have experienced problems with the net. It may be running slowly, working intermittently, or going down altogether. Either way, when this happens the process usually begins with calling your internet service provider (ISP), waiting on hold, only to be told the matter is being dealt with.
You then wait for days or in some cases weeks for your normal service to resume. As bad as this is, imagine it happening when your business is reliant on the net? With a business plan the level of technical support is usually far better, with resolutions coming a lot faster. In a world where time is money, this can mean a great deal.
- Sharing/exclusive line: With a home package we are often sharing a line with other users, something we are constantly reminded of around dinner time of an evening when the net seems to come to a grinding halt. Some ISPs offer an exclusive line with a business package. This could be worth a lot if you find you are working online a lot during peak hours. However, they don’t all do it, so it’s worth checking before swapping.
- Insurance: With a home package, most people have no insurance should the net go down for a prolonged period. With a business package, it’s often the case that you can claim compensation for loss of earnings from the ISP.
If having read this you feel that your business could do with making the transition to a business broadband deal, there are various options open to you that don’t cost the world. Here are two that have different advantages that are worth noting.
PlusNet do a package that is available from £10 per month. The package comes with 24/7 support, which is a must if you are looking for a business broadband package. There is a 10GB cap which you may want to consider, however, there are other slightly more costly packages available, including a no cap offer at £25.
Eclipse also do some interesting broadband packages. The cost is a little more expensive, starting at £14.95 – £49.95, depending on the cap. However, these packages also come with some other worthwhile features such as free PC back up for the better packages, something which most of us probably wish we have had at some point in the past.
If you do operate any of your business online it’s certainly worth considering a business broadband package. At the end of the day, it’s no use being wise after the event and if your current home service isn’t up to scratch, you could be gambling with your livelihood.
Kerry Butters is writing for the broadband comparison site Broadband Genie