Why choose Ludicida to handle your Small Business IT Support and Training?
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Our Satisfaction Guarantee: On time or it's free!
If we don't turn up or start a support job within your Service Level Agreement, it's FREE!
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PC, Linux or Mac?!
We don't care, they're all machines to us. 20% of the computers we support are Apple Macs - that's more than double the market share Apple has in the personal computer market.
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Come to our Monthly Technology Seminars
We provide half day seminars on email marketing, search engine optimisation, technology "must haves" for small business, Microsoft SharePoint, CRM and designing, developing and maintaining an effective website, all run at the British Library or our London office.
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Lucidica - the IT Department for Small Business
We provide half day seminars on email marketing, search engine optimisation, technology "must haves" for small business, Microsoft SharePoint, CRM and designing, developing and maintaining an effective website, all run at the British Library or our London office.
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When our clients think technology, they think Lucidica
Much like large companies have a dedicated internal IT department, small businesses with 1-50 staff call us when they have a technology question or problem.
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Personal, professional IT advice and service.
A Lucidica Engineer answers the phone within 3 rings, 90% of the time (we're working on the last 10%).
Lucidica Seminars:
Lucidica is a Partner of the British Library
Email Marketing, CRMs and SEO
2nd September 2010. Register NowHear our CTO talk at the Business & IP Centre about Email Marketing, CRMs and SEO (including how we got to page 1 of Google for 'it support london' in less than 3 months). See the British Library seminar dates and how to register.
Recent Testimonials:
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Anthony Kaye, Managing Director – Campbell Irvine
“Lucidica has been our London IT Support Department since 2000. We're a niche business with 16 staff and are an established FSA-regulated firm so technology is vital to our survival, let alone productivity. We trust them immensely – they always put themselves in our shoes when solving our problems or suggesting further investment in technology.” -
Annette Russell, Founder – So Dam Tuff
“I do not “get” IT - thank goodness I have Lucidica to “get” it for me. So many frustrations are something of the past since having Lucidica as my London support team. Big thank you!” -
Owais Peer, Ventures Director – NACUE
“Lucidica is a truly professional organisation and their business knowledge is backed by their outstanding growth achievements. I have had the pleasure of knowing some of their staff and witnessed firsthand the passion and excitement for IT. Highly recommended.” -
Hidetomo Tanaka – Japanese interpreter for corporate
“I have attended Lucidica’s seminar on SEO and SEM in London and it was really an eye-opener. I have been bombarded with the up-to-date, no-nonsense tips that can be applied straight away for my website. Lucidica definitely knows what they are talking about and now I am telling every business owner I know that if they need an IT support in London, Lucidica is definitely the one to get in touch!”
Quick Facts:
- Providing IT Support since 1999
- 20% of the computers we support are Apple Macintosh
- Offices in Shoreditch and London City
- Office support hours 8.30am-6pm Mon - Fri (excluding bank holidays)
- Microsoft Gold Certified Partner
- We personally answer the phone in less than 3 rings 90% of the time
- 24 hour emergency support
- 40% discount on IT support for charities and Third Sector organisations
Recently, From Thomas Jeffs’ Blog
We believe in old-fashioned quality service - doing what you say you will, turning up on-time and no hidden charges. We back this up with our Satisfaction Guarantee - if we don't start your support job on-time, it's FREE.